CHENNAI: Software exporters running a big portion of their technology development and delivery from Chennai kept critical resources in their offices on Tuesday and safely transported home scores of dispensable hands as heavy rains pounded the southern metropolis on Tuesday morning. The routine is a repeat of the drill during incessant rains two weeks back.
They invoked Business Continuity Plans, which is the code for technologists from other centres across the country to lend a hand to projects handled from Chennai in order to meet client requirements. Cognizant flew some Chennai employees to other centres to ensure seamless service. The largest in the pack, Tata Consultancy Services (TCS), with its 13 offices in and around Chennai, held some key resources at its offices.
It partially shut down its Chennai offices by 1 pm. Developers and code writers whose contribution can be dispensed with were transported back to their homes through TCS’ own fleet of cabs and buses. A good number of them are at hotels and serviced apartments along the IT corridor on Old Mahabalipuram Road.
“We would advise all associates, particularly those who have come by two-wheelers, to avail themselves of TCS transportation of car-pool with your colleagues wherever possible. Any decision on Wednesday’s working will be communicated to you later in the day,” read an official communique to TCS employees. Cognizant, which employs above 60,000 people in Chennai, decided to send home employees by 3 pm, barring a few critical ones even though its facilities were operational.
“For employees who have chosen to stay back at our facilities to provide uninterrupted 24×7 support to critical client projects, we have made the necessary accommodation and food arrangements. We have implemented our business continuity plan and are closely monitoring the situation,” said a cognizant spokesperson. India’s fourth-largest IT services provider HCL Technologies has also invoked the business continuity plan and offered employees a ‘flexible work schedule’, keeping them posted on work the next day thorough mails and texts.
Infosys runs a large office on the outskirts of the city at the Mahindra World City, close to the Veerapuram lake, which swelled and flooded the IT SEZ.Infosys in a statement said: “As a precautionary measure for the safety of our employees due to flooding at the Infosys campuses in Chennai, we have closed our offices early on Tuesday. The Mahindra City campus has seen some flooding due to neighbouring lakes overflowing due to the incessant rain.” HCL Technologies runs campuses along the IT corridor and in the industrial estate near Ambattur.